What does my order status mean?

Once an order has been billed, it will be visible from your order history page. Here you’ll be able to see the contents of the order, the amount paid as well as whether the order has shipped yet or not.

The order status will show one of the following:
“Pending” – This is when the order has begun formulating and has not yet shipped
“Shipped on DD/MM/YYYY” – This is once your order has already begun its journey to you.

Please also note that once an order has been billed and is visible from your order history, we cannot change the contents of the order and it will be sent to you as shown.